Eve Medical Center – United Arab Emirates

At Eve Medical Center, we are fully committed to protecting the privacy and security of our patients, visitors, and online users. This Privacy Policy explains what information we collect, how we use it, and your options when interacting with our digital platforms — including Snapchat ads, social media campaigns, and our website.

Important Note

This Privacy Policy applies to all personally identifiable information that you provide to us when using our online services, submitting inquiries, or booking medical appointments through Eve Medical Center’s official channels, including Snapchat advertisements and lead forms.

If any content in this Privacy Policy conflicts with UAE Laws, Regulations, or Government Directives, the local laws shall always prevail.

Information We Collect

We may collect the following information when you engage with our Snapchat ads, website, or other online platforms:

• Contact Information: Name, email address, mobile number, and location.
• Medical Information: Details related to your inquiry, treatment interest, or medical history (only when voluntarily shared).
• Device & Technical Data: IP address, browser type, operating system, and general device details.
• Usage Information: Pages viewed, time spent, links clicked, and campaign engagement.

We may combine this data with information you have previously provided to us to ensure personalized service and accurate follow-up.

Cookies and Tracking

Our digital platforms may use cookies and tracking tools to enhance your browsing experience, measure campaign performance, and improve ad relevance. These cookies do not store sensitive medical information and can be disabled through your browser settings.

Information from Third-Party Services

If you access our services or ads through Snapchat, Meta (Facebook/Instagram), Google, or other third-party platforms, we may receive limited information such as engagement metrics, leads, or ad interaction details.

We also comply with each platform’s privacy standards to ensure your data is handled safely and transparently.

Use of Information

We use the information collected to:

• Contact you regarding your inquiry or appointment request.
• Provide and improve our medical services.
• Send updates, offers, and health-related information (with your consent).
• Analyze campaign performance and enhance customer experience.
• Ensure compliance with UAE health and data protection regulations.

We do not sell, share, or lease your personal data to third parties for marketing purposes.

Payment and Security

All payment transactions (if applicable) are processed securely. Eve Medical Center does not store or share credit/debit card details with any third party. We implement strict data protection measures through secure servers and encryption protocols.

However, while we strive to protect your data, no online transmission can be guaranteed to be completely secure.

Links to External Websites

Our website or ads may include links to third-party websites. Eve Medical Center is not responsible for their privacy practices. We encourage you to review their respective privacy policies when sharing personal information.

Policy Updates

This Privacy Policy may be updated periodically to align with new regulations or improvements in our practices. All changes will take effect immediately upon being published on our official website or digital platforms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

📧 info@evemedicals.com
📞 06 749 8042
🌐 www. evemedicals.com